Language Resources has continued to be the sole or main provider of needs-based language training services for over 20 years to the world’s largest insurance company, over 20 years to a Fortune 500 semiconductor manufacturer and over 30 years to a major Japanese steel company and its subsidiaries. In that time, we have trained literally thousands of their employees, from engineers to sales and marketing staff, from administrators to researchers, from their senior executives to their new employees.

Why do these companies, and many others like them, continue year after year to rely on Language Resources as their training partners? In a word, trust. We maintain standards of the highest quality in our field and, as a result, we have been able to establish long-term relationships with our clients based on the simple fact that they trust the exceptional level of services we provide - language training services of a truly international standard. Among the numerous large- and small-scale training projects we have undertaken, Language Resources has:

• trained nearly 200 managers and technicians for establishment of a joint venture Japanese-U.S. automobile plant in Canada, with an emphasis on Train-the-Trainer skills in English. The success of the English training LR provided enabled the company’s Japanese managers and technicians to complete the training of their Canadian counterparts in literally half the time they had expected, saving the company millions of dollars.
• trained sales-engineer teams assigned to the organization of dealer networks in the U.S. and Europe, emphasizing demonstration skills, product description, operation and maintenance of their products and negotiation skills.
• developed training programs for large-scale industrial companies, including the training of both technicians and administrators in the specific language skills needed for technology transfer overseas.
• trained over 800 ‘Back of the House and Front of the House” employees for a major international hotel in two of Japan biggest cities, with training focused on job-related English skills, emphasizing the use of polite language with guests, developing new employee motivation, and familiarizing staff with intercultural communications in a foreign-owned Hotel.
• established the entire language department of an American university for its opening and second year in Japan, including recruiting and training a project team of directors, coordinators and instructors to design and implement an intensive two-year, undergraduate English-language program.
• trained reservations and ticketing clerks for a major international airline, concentrating on telephone sales skills, and improved customer service.
• acted as consultant to a Japanese educational institution establishing a private language school in Australia. Our consultancy work included the recruitment of a Director of Studies and the designing of a syllabus to meet Australian academic accreditation requirements.

• designed and implemented intensive residential courses for new employees entering a major metal-manufacturing company, including familiarization with European and North American culture and motivating them to continue studies in an in-house training program.